Privacy and Cookie Policy
This Privacy and Cookie Policy sets out the rules for the collection, processing, and protection of personal data provided by Users in connection with their use of the Website. It fulfills the informational obligation under Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as “GDPR”.
This Policy also sets out the rules for storing and accessing information on the User’s device using cookies.
Definitions:
Controller – refers to INNOTEC ENERGY Sp. z o.o.
Cookies – means small text files saved and stored on the User’s device.
Forms – means forms available on the Website, enabling Users to contact the Controller.
Contractor – a User with whom the Controller is negotiating or has entered into a contract.
Policy – refers to this Privacy and Cookie Policy.
Website – the website www.innotecenergy.eu
User’s Device – the electronic device with software that allows the User to access the Website.
User – a person using the Website.
Agreements – contracts concluded or negotiated with Contractors.
Information Obligation:
The Controller of personal data collected via the Website is INNOTEC ENERGY Sp. z o.o. (hereinafter referred to as the “Controller”), headquartered at ul. 3 Maja 30a | 44-200 Rybnik, registered in the Register of Entrepreneurs of the National Court Register kept by the District Court in Gliwice, 10th Commercial Division – KRS under number KRS 0000918905, NIP: 6423232502, REGON: 520101017, with share capital of PLN 50,000.
Contact Details:
Mailing address:
ul. 3 Maja 30A
44-200 Rybnik
Silesia, Poland
Email: office@innotecenergy.eu
Phone: +48 32 445 70 60
Customer service available Monday to Friday from 8:00 AM to 4:00 PM.
Data Protection Officer (DPO):
The Controller has appointed a Data Protection Officer to handle matters related to personal data processing and the exercise of data subject rights.
Contact details of the DPO:
Name: Wojciech Tesarczyk
Mailing address: ul. 3 Maja 30A, 44-200 Rybnik, Silesia
Email: w.tesarczyk@innotecenergy.eu
Purposes and Legal Grounds for Personal Data Processing:
Personal data provided via contact forms (name, surname, phone number, and email address) will be processed to respond to inquiries.
Legal grounds:
Art. 6(1)(b) GDPR – processing necessary to take steps prior to entering into a contract.
Art. 6(1)(f) GDPR – legitimate interest, namely presenting products/services in response to an inquiry.
Personal data may also be processed to fulfill the Controller’s legal obligations or exercise rights.
Legal grounds:
Art. 6(1)(c) GDPR – legal obligation of the Controller.
Art. 6(1)(f) GDPR – legitimate interest of the Controller.
Additional purposes include ensuring service security, personalization, analytics, and service improvements.
Data Retention:
Personal data will be processed no longer than necessary for the purposes for which it was collected or until a valid objection is submitted.
After primary processing ends, data may be further processed for other purposes, provided a legal basis exists.
Data Recipients:
The Controller may share data only with entities necessary for Website operation (e.g., IT service providers, email providers, couriers, accountants, lawyers). All such entities operate under data processing agreements and act under the Controller’s instructions.
User Rights:
Each User has the right to access, rectify, delete, or restrict processing of their personal data, as well as object to processing and request data portability.
If processing is based on consent (e.g., image), Users may withdraw consent at any time, without affecting the lawfulness of prior processing.
To exercise these rights, please contact the Controller or the DPO.
Right to Lodge a Complaint:
In case of violation of data protection rights, you may lodge a complaint with the President of the Personal Data Protection Office (UODO) in Poland.
Automated Decision-Making and Profiling:
The Controller does not engage in automated decision-making, including profiling.
Cookies
Types by origin:
Controller’s Cookies – essential for proper Website operation, e.g., device/browser optimization, saving User preferences.
Third-party Cookies – used for analytics, marketing, social media, and video features.
Analytical Cookies:
Google Analytics – Used for anonymous statistics and optimization, based on legitimate interest. Data may be transferred to the USA under the EU-US Privacy Shield.
Info: https://support.google.com/analytics/answer/6004245
Opt-out plugin: https://tools.google.com/dlpage/gaoptout
Hotjar – Used for usage statistics and behavior analysis.
Marketing Cookies:
Facebook Pixel – Collects data on interactions with the Website. Data may be shared with Facebook in the USA (Privacy Shield). The Administrator cannot identify the User personally.
Facebook privacy settings: https://www.facebook.com/privacy/explanation
Social Media Cookies:
Facebook plugins may collect data if the User is logged into Facebook while visiting the Website.
Facebook Messenger Plugin is used for chat functionality.
To avoid data collection, log out of Facebook before visiting or use plugin blockers.
Video Cookies:
YouTube – Google cookies are used when embedded videos are played.
Users should avoid playing videos if they don’t agree to loading these cookies.
Vimeo – Embedding a video initiates a connection with Vimeo servers and may involve sharing the User’s IP address.
Privacy: https://vimeo.com/privacy
Cookie Duration:
Session Cookies – deleted after the browser session ends.
Persistent Cookies – stored on the User’s device and recognized upon returning to the Website.
Security:
Cookies do not enable the Controller to access personal or confidential data from the User’s device. The Controller ensures security of its own cookies. Third-party cookie providers are responsible for their own cookies.
Cookie Information Display:
When visiting the Website for the first time, the User will be shown a cookie notice with a link to this Policy. Acceptance will create a cookie to suppress the notice on future visits.
Browser Settings:
Browsers typically allow cookie storage by default. Users may change their browser settings to block cookies or delete them.
Under telecommunications law, cookie consent can also be expressed via browser/software settings. If you don’t consent to cookies, change your browser settings accordingly.
For instructions on managing cookies, visit your browser’s official support site.